NatWest launches secure Web banking platform for offshore customers

NatWest International Personal Banking has launched ibanking, a secure multi-currency Internet banking system for offshore clients.

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NatWest launches secure Web banking platform for offshore customers

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The platform enables customers to view sterling and currency account balances and statement of accounts and transfer funds between NatWest accounts on any date up to 28 days in the future. Customers can view their accounts using a unique customer number, PIN and password.

The bank claims to have signed up nearly ten per cent of its customers to the new system. A survey of 500 customers found that seven in ten users (70%) felt the new system made them more confident about banking online.

Most customers wish to undertake payments to third parties or foreign exchange, says NatWest, and the new platform enables customers to confirm banking instructions using a smartcard and card reader.

Julian Gouge, head of NatWest IPB, says: "We recognise that online security is a key concern in today's society and the ibanking system gives customers the reassurance they need when making transactions and controlling their finances."

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