Bank Central Asia deploys SwallowTech payments reconciliation technology

Bank Central Asia deploys SwallowTech payments reconciliation technology

Indonesia's Bank Central Asia (BCA) has implemented technology from UK-based SwallowTech to automate payments investigations processes across the enterprise.

SwallowTech says its Smart-Resolve platform can automate investigation generation and follow-ups, compensation claims, accounting entries and message generation for Swift, fax and e-mail across the enterprise.

The system has enabled BCA to automate tracking and generation of its MTN91 "request for charges" messages and subsequent reconciliation of received funds, resulting in a reduction of manual monitoring and collection of payment charges claimed from third party banks.

Darius Wanardi, GM, BCA, saysL "The automation of investigations provided by Swallow Tech is of significant importance in increasing our competitive advantage, reducing operational risk and expense."

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