18 February 2018
visit www.ebaday.com

Westpac awards NZ$100m ICT deal to Telecom

07 November 2005  |  4345 views  |  0 Westpac

Australian bank Westpac has signed a five year contract, worth over NZ$100 million, with Telecom NZ for the provision of managed information and communications technology (ICT) services for its New Zealand operations.

Under the agreement, Telecom NZ will assume responsibility for the bank's data connectivity, voice services, contact centre system, Internet, extranet, remote access, mobile integration, service management and transition management. The company says its Gen-i division will play a key role in delivering the services.

Westpac says the tender process for the contract was one of the most robust ever undertaken and it awarded Telecom NZ the deal after deliberating for nine months over responses.

Commenting on the deal, Ann Sherry, chief executive of Westpac New Zealand, says having the right telecommunications base and capability is a critical element of being able to deliver a good service to customers.

"Alongside continuing to make improvements in this all-important area, we have opportunities to deliver further improvements in our efficiency of operation, and our partnership with Telecom supports that approach," adds Sherry.

Telecom NZ says the deal is believed to be one of the largest ever contracts for the provision of telecommunications in New Zealand.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Westpac considering biometric authentication

Westpac considering biometric authentication

16 September 2005  |  8928 views  |  0 comments
Westpac Web banking site hit by technical glitches

Westpac Web banking site hit by technical glitches

03 August 2005  |  5682 views  |  0 comments
Westpac capitulates to NZ demands for local incorporation

Westpac capitulates to NZ demands for local incorporation

16 December 2004  |  3166 views  |  0 comments
Westpac selects SunGard's Credient for credit risk management

Westpac selects SunGard's Credient for credit risk management

25 August 2004  |  4910 views  |  0 comments
New Zealand's ASB Bank and Telecom to launch m-payments service

New Zealand's ASB Bank and Telecom to launch m-payments service

03 February 2004  |  5309 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.ebaday.comvisit http://info.nice.comVisit https://www.capgemini.com

Who is commenting?

Top topics

Most viewed Most shared
Saudi central bank provides sandbox for banks to try out Ripple techSaudi central bank provides sandbox for ba...
10722 views comments | 16 tweets | 11 linkedin
Aussie real-time payments platform goes liveAussie real-time payments platform goes li...
8401 views comments | 15 tweets | 41 linkedin
ECB launches staunch defence of cashECB launches staunch defence of cash
8099 views 10 comments | 21 tweets | 26 linkedin
hands typing furiouslyHow can Blockchain Help with AML KYC
7833 views 3 | 9 tweets | 4 linkedin

Featured job

Find your next job