Aussie customer data for sale in Indian call centre racket

An undercover investigation by the Australian Broadcasting Corporation's (ABC) Four Corners programme has found that call centre workers in India are offering to sell personal financial records held in the databases of Australian companies.

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Aussie customer data for sale in Indian call centre racket

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According to press reports, the televison programme will show how undercover reporters were offered PIN numbers, credit card details, passport numbers and other personal information on 1000 Australians whose records were held by companies using a call centre based in Gurgaon.

ABC says each customer record was on sale for A$10.

In a news report, the ABC says the country's Federal Attorney-General has asked the federal police to consider investigating claims of a "black market" in customer information held in databases of Australian companies which are used by Indian call centres.

The latest allegations follow claims made in June that a call centre worker in India sold the bank account details of 1000 UK customers to an undercover reporter working for UK tabloid The Sun.

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