IBM wins $44 million Chilean bank outsourcing contract

Chile's Banco Santiago and IBM have signed a $44 million IT outsourcing contract. Under the agreement, IBM will provide the IT services and hardware infrastructure required to run Banco Santiago's core transactional systems over the next ten years.

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IBM wins $44 million Chilean bank outsourcing contract

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The contract is part of a major technology transformation programme currently being implemented by Banco Santiago. The aim of the plan is to replace the bank's legacy IT systems with a three-tier architecture including new core systems, changes in distribution channels, and Internet banking. IBM will provide the platform and services on which the bank's primary systems will operate.

Fernando Canas, general manager of Banco Santiago, comments: "Modernisation of a large portion of the bank's systems and the re-introduction of IBM mainframes will enable us to offer our customers the best financial services."

Specifically, IBM will replace the technology platforms that support Banco Santiago's main data processing centre and its online operational systems with S/390 servers, CICS for data communications, and the DB2 relational database. The service will be run from two data centres, which will share information in real-time for continuous back-up.

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