15 December 2017
visit http://response.ncr.com

PayPal apologises for payments outage

12 October 2004  |  9070 views  |  0 online purchase

Online payment outfit PayPal has apologised for problems users have experienced in accessing the service following a routine upgrade last Friday.

A statement on the PayPal site reads: "A technical problem has caused intermittent availability for members attempting to use the site. Activities such as accessing account information, paying for ended eBay listings, and using PayPal shipping functionality have been intermittently available."

The company, a subsidary of online auction house Ebay, says it is "working furiously" to resolve the problem and restore normal service for its users. PayPal debit cards are also affected by the outage, the company confirmed.

EBay and PayPal users have in the past taken both companies to court over service-related issues. EBay was recently sued over billing glitches, while PayPal paid out $9.25 million in July in settlement of a class action lawsuit over allegations of poor customer service and the closure of accounts without notice.
KeywordsE-COMMERCE

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

PayPal to offer credit lines via GE Consumer Finance

PayPal to offer credit lines via GE Consumer Finance

25 June 2004  |  5498 views  |  0 comments
AT&T sues eBay, PayPal, for patent infringement

AT&T sues eBay, PayPal, for patent infringement

21 November 2003  |  4834 views  |  0 comments
CyberSource to offer PayPal merchant payment option

CyberSource to offer PayPal merchant payment option

10 October 2003  |  5854 views  |  0 comments
PayPal launches first international site in the UK

PayPal launches first international site in the UK

09 October 2003  |  6069 views  |  0 comments
eBay finally completes PayPal acquisition

eBay finally completes PayPal acquisition

04 October 2002  |  4971 views  |  0 comments
Brief: PayPal passes 20 million member milestone

Brief: PayPal passes 20 million member milestone

03 October 2002  |  4262 views  |  0 comments
eBay and PayPal defend lawsuits

eBay and PayPal defend lawsuits

11 July 2002  |  3813 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.atos.netvisit www.response.ncr.comvisit www.thomsonreuters.info

Top topics

Most viewed Most shared
Deutsche Bank paper hails 'huge' blockchain potentialDeutsche Bank paper hails 'huge' blockchai...
10340 views comments | 17 tweets | 25 linkedin
satelliteRipple completes XRP Lockup
9641 views comments | 3 tweets | 2 linkedin
PSD2: Laying the regulatory foundation for a new age in paymentsPSD2: Laying the regulatory foundation for...
9080 views comments | 17 tweets | 36 linkedin
Alior Bank to use Open API platform and accelerator to create fintech marketplaceAlior Bank to use Open API platform and ac...
7667 views comments | 20 tweets | 11 linkedin
Australian Government amends AML rules to cover digital currenciesAustralian Government amends AML rules to...
7285 views comments | 15 tweets | 24 linkedin

Featured job

Competitive base, double ote, benefits
London, UK

Find your next job