Fidelity wins Dime outsourcing deal

Fidelity wins Dime outsourcing deal

New York-based Dime Savings Bank of Williamsburgh has signed a six year contract with Fidelity National Financial for core banking and ATM processing services.

Under the agreement, the bank's core processing activity will be run on Fidelity's Miser system.

The vendor will also provide network services, ATM terminal driving, monitoring and transaction routing capabilities, as well as data warehousing and reporting services.

Michael Devine, president and chief operating officer of Dime, says: "We needed a more efficient processing environment to help us maintain low overhead, but with scalability for future growth, including the option to go in-house. We also needed a partner willing and able to seamlessly integrate with third-party products in an open architecture," he says.

The bank expects to complete the migration to the Fidelity system in November 2004 and will be supported by the vendor's North Carolina data centre.

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