17 October 2017
Find out more

Bank of America grows online banking and bill payment user base

14 April 2004  |  5894 views  |  0 Bank of America grows online banking and bill payment user base

Bank of America's online banking customer base grew to 8.1 million subscribers during the first quarter of 2004, a 55% increase in user numbers over the year ago period. Online bill payers also grew by 79% to 3.7 million users during the quarter.

Bank of America says its online banking customers are 13% more profitable than non-Web users within three years of going online; customers who both bank and pay bills online are 21% more profitable.

The bank claims to have more online bill payers than any other US bank, with 3.7 million users paying $16.3 billion worth of bill in the first quarter.

Bank of America qualifies active customers as those who have used the bank's online services within the previous three months.

The latest figures, released as part of a positive first quarter results statement, do not include data from merger partner FleetBoston.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Bank of America shifts payroll services from Exult to Fidelity

Bank of America shifts payroll services from Exult to Fidelity

13 April 2004  |  4575 views  |  0 comments
Bank of America to create Indian back office subsidiary

Bank of America to create Indian back office subsidiary

18 February 2004  |  9208 views  |  0 comments
Bank of America clocks up seven million Web banking customers

Bank of America clocks up seven million Web banking customers

18 December 2003  |  3953 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.temenos.com visit www.capgemini.com

Top topics

Most viewed Most shared
Ripple looks to drive bank adoption with $300m XRP rebate programmeRipple looks to drive bank adoption with $...
14427 views comments | 11 tweets | 3 linkedin
Taiwan's Far Eastern International Bank suffers malware attackTaiwan's Far Eastern International Bank su...
13056 views comments | 16 tweets | 22 linkedin
Monzo fends off suitors as current account upgrade beginsMonzo fends off suitors as current account...
8954 views comments | 17 tweets | 14 linkedin
Swift positive on blockchain, but big challenges remainSwift positive on blockchain, but big chal...
7898 views comments | 15 tweets | 20 linkedin
Ripple blockchain network hits 100-member markRipple blockchain network hits 100-member...
7596 views comments | 13 tweets | 13 linkedin

Featured job

Competitive base, double ote, benefits
London, UK

Find your next job