First Data hardware glitch overcharges Wal-Mart shoppers

A computer hardware problem at payments processor First Data resulted in double and triple billing of the cardholder accounts of shoppers at Wal-Mart stores last week.

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First Data hardware glitch overcharges Wal-Mart shoppers

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The charges, which affected some 800,000 Visa and MasterCard debit and credit card transactions on 31 March, have since been corrected, says First Data.

The vendor has opened a toll-free customer hotline to assist consumers.

Wal-Mart is urging any customers who conducted a transaction on 31 March to check their card statements.

Seperately, First Data has announced that it is revising its 2004 EPS guidance upward by $0.17 to a range of $2.17 to $2.35. The change is due to the gain that resulted from the March sale of the company's 67% ownership interest in GCA.

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