Skandia Life has been awarded 'e-commerce insurance company of the year', by UK newpaper Financial Adviser, the FT title for independent financial advisers (IFA).
Skandia's e-commerce solution, which provides IFAs and individual clients with instant online access to information about its products and services, was designed and implemented by Parsec Systems, an independent software development organisation specialising in component-based computing and e-commerce solutions.
Built in just four months and founded on Microsoft platform technologies, the extranet enables customers to see an up-to-date valuation of their Skandia policies and provides an online fund switching capability. Skandia says the solution has enabled it to strengthen links to IFAs and their clients by providing round-the-clock support.
"Skandia recognises that e-commerce is the key to the modern financial services industry," says Helen Everest, Skandia's e-marketing manager.