20 October 2017
Find out more

Riggs Bank selects Demos for demand-based branch scheduling

27 January 2004  |  768 views  |  0 Riggs Bank selects Demos for demand-based branch scheduling

Washington-based Riggs Bank is implementing Demos Solutions' resource planning, forecasting and scheduling technology, StaffSmart, to improve customer service levels across its branch network and corporate banking centres.

Demos' software will support Riggs Bank's demand-based branch scheduling and forecasting programme, as well as corporate staff planning across all its banking centres.

Mark Hendrix, chief brand officer, Riggs Bank, says: "Not only will we use the software to forecast customer demand and schedule staff, but we will also utilise Demos' process improvement and change management services to improve the quality time we spend with customers."

Massachusetts-based Demos says its software is expected to be implemented within 90 days.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Riggs Bank contracts with Fidelity for loans processing

Riggs Bank contracts with Fidelity for loans processing

26 June 2003  |  2360 views  |  0 comments
Riggs gets customer-centric with Onyx

Riggs gets customer-centric with Onyx

25 February 2003  |  2132 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.innotribe.comvisit www.vasco.comvisit www.capgemini.com

Who is commenting?

Top topics

Most viewed Most shared
Ripple looks to drive bank adoption with $300m XRP rebate programmeRipple looks to drive bank adoption with $...
15924 views comments | 12 tweets | 4 linkedin
Swift positive on blockchain, but big challenges remainSwift positive on blockchain, but big chal...
9026 views comments | 16 tweets | 23 linkedin
satelliteGates Foundation backs Ripple collaboratio...
8166 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
7198 views comments | 9 tweets | 17 linkedin
Santander InnoVentures leads $6m funding round for Mexico's ePesosSantander InnoVentures leads $6m funding r...
6338 views comments | 6 tweets | 3 linkedin

Featured job

Competitive base, double ote, benefits
London, UK

Find your next job