18 October 2017
visit www.response.ncr.com

National Australia Bank to audio-enable ATM network

25 November 2003  |  977 views  |  0 National Australia Bank to audio-enable ATM network

National Australia Bank is installing private audio jacks at its national ATM network to help visually-impaired customers use its cash machines.

The bank says it will audio-enable 64 cash machines by the end of the month. Half of its national ATM network will be audio-enabled by May 2004 and in future all new machines will include audio functions.

To use the audio function, customers insert their headphone point into a socket located on the face of the ATMs upper right hand corner, near the keypad. The audio track plays in parallel with the screen flows. In the event of non-action by the customer, the audio track is repeated.

Dennis Pozzobon, The National's head of distribution, says the audio machines will enable customers to withdraw cash, print account balances and transfer funds. Deposit functionality is currently being piloted.

"The audio ATMs are simple to use as the voice message is transmitted privately via the customer's own headphones, and therefore provides independence and convenience without compromising the necessary security for financial transactions," says Pozzobon.

The move follows an an extensive pilot programme, run on both Diebold and NCR ATMs, and supported by Royal Victorian Institute of the Blind (RVIB) and Blind Citizens Australia.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

National Australia Bank implements Prime's OFAC Reporter in NY

National Australia Bank implements Prime's OFAC Reporter in NY

21 November 2003  |  2944 views  |  0 comments
National Australia Bank hit by e-mail fraudsters

National Australia Bank hit by e-mail fraudsters

28 August 2003  |  6905 views  |  0 comments
Schlumberger wins National Australia Group EMV card contract

Schlumberger wins National Australia Group EMV card contract

28 July 2003  |  3059 views  |  0 comments
NAB poised to sell Your Prosperity

NAB poised to sell Your Prosperity

01 July 2003  |  2792 views  |  0 comments
National Australia Bank investigates debit card bungle

National Australia Bank investigates debit card bungle

29 April 2003  |  2229 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.innotribe.comvisit www.fivedegrees.nl

Top topics

Most viewed Most shared
Ripple looks to drive bank adoption with $300m XRP rebate programmeRipple looks to drive bank adoption with $...
15478 views comments | 12 tweets | 4 linkedin
Swift positive on blockchain, but big challenges remainSwift positive on blockchain, but big chal...
8672 views comments | 16 tweets | 22 linkedin
hands typing furiouslyHow artificial intelligence can deliver a...
8279 views 0 | 8 tweets | 9 linkedin
satelliteGates Foundation backs Ripple collaboratio...
7738 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
6945 views comments | 9 tweets | 17 linkedin

Featured job

Find your next job