Royal Bank of Canada has licensed Idom's Doc-Tracker product to automate documentation management and tracking processes at its Miami, New York, Bahamas, Barbados and Grand Cayman offices.
Doc-Tracker is a client-server application that electronically captures paper documents and files.
The application allows users to specify supporting documentation requirements and track the condition and receipt of all types of documents.
Each module features an integrated imaging application, allowing users to link third party images to the document being tracked.
Vincent Raniere, Idom's president and CFO, says: "With the installation of our software, RBC will be able to enjoy a streamlined, centralized management of the documentation requirements for all of their US and Caribbean branches."
Idom says its document management software can be used to comply with the increasing number of documentation requirements, including those associated with the USA Patriot Act, Customer Identification Programme (CIP), Know Your Customer (KYC) and Enhanced Due Diligence (EDD).