On the day that Royal Bank of Scotland reported its first quarterly profit in 12 years, the sweet taste of success has turned bitter for customers of subsidiary NatWest who have seen transfers from accounts vanish and mobile apps and online banking go dark.
Digital challenger bank Monzo has earmarked a dedicated space in its East London headquarters building as a collaborative community room, to host events and test out new ideas with its growing membership base.
American customers who occasionally visit branches are more satisfied with their banks than those that only use mobile and online channels, according to a new JD Power study.
Apexx, a fintech startup founded by former staffers at Zapp, Evo Payments and Xcordia, is launching in London with the goal of creating a transparent marketplace where merchants can browse and plug in to competing services from a network of acquirers and payment brands.
The ATM Industry Association has accused the anti-cash lobby of peddling "fake news" in a desperate attempt to promote the use of non-cash tech and card-based alternatives to drive financial inclusion efforts.
Robinhood, the Silicon Valley startup behind a no-commission stock trading app, has raised $110 million in a Series C funding round that values the firm at $1.3 billion.
Singaporean banks DBS and OCBC are to introduce QR code-based payments at offline stores in a joint project with national payments processor Nets.
A cashless society is not only within reach, but is actively desired by a third of Europeans, according to research conducted by ING.
Contrary to earlier reports, the new Samsung Galaxy S8 will not let users authenticate payments through facial recognition because the technology is still several years away from being sufficiently secure.
Former UK government minister Mark Simmonds has teamed up with fintech veteran Hirander Misra on a venture that aims to help African smallholder farmers boost their earnings by connecting them with local commodity exchanges.
© Finextra Research 2017