27 March 2017
visit http://events.sap.com/gb/fsi-forum-2017/en/home

Metro Bank to open doors next month

16 June 2010  |  9708 views  |  1 London -- Routemaster red double decker bus

Metro Bank, the first new high street player to enter the UK market for 100 years, will open its doors to customers in six weeks.

The first branch - at One Southampton Row, Holborn, London - will open for business on 29 July, with a second in Earl's Court following a week later. Metro says it plans a further 12 stores for Greater London over the next two years as part of a 200 store expansion.

Metro Bank has been in gestation for over a year, looking to cash in on consumer distaste for traditional banking methods in the aftermath of the credit crunch, promising old-fashioned deposit-based lending and superior customer service.

Branches will be open seven days a week. Opening hours will be 8.00am to 8.00pm from Monday to Friday. There will be a 15-minute turnaround time for approved account applications over-the-counter and branch services will be backed up by online services and a 24/7, London-based, call centre.

In addition, branches will give a "friendly welcome to dogs and their owners" complete with water bowls and dog biscuits.

The bank is co-founded by Anthony Thomson and Vernon Hill, the US entrepreneur who established Commerce Bank, on which the new venture is based, in the 1970s. This week the Reuben brothers acquired a five per cent stake in the firm.

"Our focus will always be the customers, both retail and business, and making sure we do the right thing by them. The British public deserves a better banking experience, and Metro Bank intends to give it to them, where, when and however they choose," says Hill.

Comments: (1)

Keith Richbell
Keith Richbell - eftpos Payments Australia Ltd. (ePAL) - Sydney | 17 June, 2010, 05:39

Time will tell. Metro Bank would make an outstanding contribution to the UK economy if it overturned hundreds of years of banking tradition and actually helped customers through financial difficulties when they need help - and not pester them with services and products they don't need the rest of the time. It kind of works the opposite way around at the moment - when you need money they won't lend it to you, and when you have money they won't leave you alone. Good luck Metro Bank - prove yourself to be different.

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

New bank Walton & Co receives £95m in pledges - Telegraph

New bank Walton & Co receives £95m in pledges - Telegraph

18 January 2010  |  6947 views  |  0 comments
New UK bank starts fundraising

New UK bank starts fundraising

11 January 2010  |  13229 views  |  0 comments
Virgin buys regional bank for high street push

Virgin buys regional bank for high street push

08 January 2010  |  13255 views  |  0 comments
FSA set to license new UK start-up bank - FT

FSA set to license new UK start-up bank - FT

14 December 2009  |  19467 views  |  4 comments
Tesco Bank selects Fiserv to provide core technology platform

Tesco Bank selects Fiserv to provide core technology platform

20 November 2009  |  16491 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
Visit capgemini.comvisit abe-eba.eu

Top topics

Most viewed Most shared
French retailer Carrefour launches online bank accountFrench retailer Carrefour launches online...
57378 views comments | 16 tweets | 36 linkedin
European Commission opens public consultation on fintechEuropean Commission opens public consultat...
9734 views comments | 43 tweets | 26 linkedin
Can banks really win in the payments business of the future? – new Finextra reportCan banks really win in the payments busin...
8955 views comments | 23 tweets | 37 linkedin
MAS to roll out national KYC utility for SingaporeMAS to roll out national KYC utility for S...
8108 views comments | 19 tweets | 28 linkedin
SecureKey taps IBM to put identity on the blockchainSecureKey taps IBM to put identity on the...
7412 views comments | 22 tweets | 15 linkedin

Featured job

Six Figure Base + Commission + Stock Options
London

Find your next job