Developed by Integrated Research, Prognosis 10 powers ACI Payments Service Management to deliver completely integrated performance management for ACI payments and fraud management environments.

Cloud-enabled Prognosis 10, the next generation of this flagship payment service management solution, provides new options for in-depth monitoring and analysis of transactions, applications, IT infrastructure and payment devices to deliver deep business intelligence. New capabilities include:

• Mobile Access: an innovative HTML5 user experience designed to provide secure anytime, anywhere access to real-time performance management from any tablet or mobile device

• Powerful reporting: an intelligent 360⁰ view across the entire payments ecosystem with real-time analytics and historical reporting

• Business Insight: the real-time business insight to understand and react immediately to potential issues

"Prognosis 10 is a major new release in our leading payments solutions line. Organisations across the globe have come to rely on Prognosis to help them minimise costly outages, enhance fraud protection and cut the cost of productivity downtime that can damage both bottom line and reputation," said Darc Rasmussen, CEO, Integrated Research. "ACI has a global footprint and leading position in the payments marketplace and we're excited to bring this latest release to their broad customer base. Together, we're delivering complete and integrated performance management solutions."

Designed to support the needs of issuer, acquirer, processor, retailer and fraud management environments, Prognosis 10 provides real-time business insight across multiple delivery channels, payment types and devices including mobile, online, POS and ATM. This real-time insight results in visibility to business-impacting events, as well as historical analysis that can be used to identify and evaluate new service offerings. Prognosis 10's new mobile capabilities extend remote access to employees on the move giving them real-time data on their environments.

"The payments industry is undergoing a dramatic shift. The critical nature of payments monitoring coupled with the growing need for financial institutions to have anytime, anywhere access to real-time data makes Prognosis 10 the logical choice for system health monitoring, reporting and insight," said William Proctor, vice president and product line manager, ACI Worldwide. "Our long-standing partnership with Integrated Research gives our payment and fraud customers the industry's most comprehensive options for real-time transaction and system monitoring."