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103 Results from "TSB"

/retail

TSB's annus horribilis continues

The UK's TSB has rounded off a thoroughly miserable year by locking out two million customers from its online banking service for four hours on Wednesday morning after a maintenance over-run.

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TSB appoints new chief after IT fiasco

Embattled UK bank TSB has hired Debbie Crosbie from Yorkshire and Clydesdeale Bank as it's new CEO in the wake of an IT fiasco which has led to months of turmoil at the British lender.

/retail

Current account switching: TSB the biggest loser; challengers beat big incumbents

The UK's TSB shed over 16,000 customers in the past quarter as it continued to grapple with the fall out from its botched IT upgrade.

/regulation

TSB and HSBC latest to be hit by IT problems

The creaking IT infrastructure of the UK's major banks is in the spotlight once again as TSB's online banking services and HSBC's mobile apps crumble in the latest of a string of glitches across the sector.

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Outage fever strikes UK banks

A spate of online banking glitches has hit the UK's leading high street banks, leading inevitably to discussions of resilience and operational risk in the industry.

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TSB chief Pester to step down as IT crisis rumbles on

The ongoing IT crisis at TSB has claimed the scalp of TSB chief executive Paul Pester, who is leaving the bank after seven years at the helm.

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TSB delays switch from Visa to Mastercard - FT

TSB's disastrous IT migration in April continues to have repercussions, with the British bank now postponing plans to move all of its customers from Visa to Mastercard debit cards, according to the Financial Times.

/retail

TSB pays a heavy price for IT fiasco

The UK's TSB has chalked up a whacking £107.4 million first half loss as the early costs of its disastrous IT migration to a new Banco Sabadell platform begin to emerge.

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TSB customers left in the lurch by app update

TSB's long-suffering customers are back in the wars after an overnigt update to the embattled bank's mobile app locked some users out of their m-banking and Internet accounts.

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TSB testing inadequate ahead of IT migration - IBM report

TSB may not have carried out enough testing ahead of its notoriously botched migration to a new IT system in April, according to an early report from a team of IBM specialists brought in by the bank.

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MPs call for P45 for embattled TSB chief Paul Pester

UK MPs have lost confidence in embattled TSB chair Paul Pester and his ability to save the bank from the consequences of a disastrous migration to a new banking platform from parent Banco Sabadell

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TSB chief Pester criticised by FCA

The UK's Financial Conduct Authority has broken with convention and declared its intent to investigate the catastrophic computer breakdown at TSB following its migration to a new banking platform from parent Banco Sabadell.