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76 Results from "Scott Hamilton"

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Why and how America’s midsize cities are leading the way in business payments

“Go West (or maybe, Go South instead), young business!” is an appropriate hallmark slogan for post-pandemic small business payment and general population trends. Even if the US and its communities large and small have changed substantially - and the economic and political environment is dramatically different than in the days of this original quot...

/markets

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Is financial literacy still important? New survey says now more than ever

Money – acquiring it and managing it safely and effectively - is causing more household stress now than ever, and not just among parents, but kids too. It’s not a huge surprise to hear this message arising from a recent survey of more than 1,000 full-time working parents of children 8-18. The study was conducted by Greenlight – an Atlanta-based co...

/inclusion

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Why do customers and business leaders diverge on client experience views?

Customers aren’t ‘buying’ companies’ improved customer experience (CX) claims or promises, and company leaders aren’t buying the value of spending more to delight the customer. At least not in large percentages on either side of the commerce spectrum, according to a recent global study. When it comes to the leaders of the companies surveyed, respo...

/retail

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Why is regulation no longer a priority for US financial services?

Financial regulation in the US is so yesterday’s news. Based on recent actions and/or comments from the Trump administration and the regulatory agencies assigned to measure and monitor a multitude of factors that surround and secure the country’s financial system, oversight of banks, savings institutions and credit unions (FIs) – and even emerging...

/regulation

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Will identity become the ultimate currency?

This is an excerpt from The Future of European Fintech 2025: A Money20/20 Special Edition. The meaning of the term “Digital DNA” keeps changing as technology, especially in financial services, marches inexorably forward. What once might have literally meant how DNA (in genetic terms) is expressed in a digital format now encompasses many facets – r...

/identity

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

How AML and fraud teams are collaborating to lower risk and fight financial crime

Financial institution (FI) fraud and anti-money laundering (AML) teams are finally starting to work together! 80% of them, in fact. Plus, 53% of institutions' AML and financial crime departments share part or all of the systems they use, and 100% of the FIs surveyed use artificial intelligence (AI) as part of their arsenal across many different u...

/crime

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

New treasury pro survey shows fraud's penetration into US financial services

There’s hope in them thar hills… or, at least, with some of the responses showing dips among several new peaks in one of the US financial service arena’s largest and longest running annual payments fraud surveys. These insights from treasury colleagues across the country might not be worth their weight in gold. In fact, though the results include m...

/security

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Trump’s first 100 days: Have his accomplishments matched his promises?

While many news organisations are taking wider views of the situation, we chose to narrow our focus to financial services industry impacts as much as possible in this view on US President Trump’s first 100 days. We explored, through extensive research across a wide political and economic spectrum, how well his pre-election promises reflect the tar...

/markets

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

How Robinhood’s new and improved banking offering is a wake-up call to the industry

Is it an investment, a deposit, a delivery service, a game, or a gamble? Or perhaps, all of the above? Questions like these are being asked more frequently by savvy consumers - and in some cases business leaders and competitors - about the plethora of new hybrid financial services providers and their increasingly ‘mixed’ portfolios of spending, sav...

/wealth

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

When dubious reviews help fuel short seller attacks on a fintech, where to look for the truth?

Why would anyone really trust online ratings and reviews anymore? We’ve all learned that often anonymous blog, forum, and social media comments can be fraught with misinformation, or even outright lies, and in some cases have recently contributed to fraudulent or money losing relationships in the banking world. I’m going to leave that question op...

/payments

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

How FIs and fintechs will use AI, fresh funding, and partnerships to grow in 2025

Finextra reviewed recent financial institution surveys and expert industry commentaries to zero in on the current and near-future realities of AI in banking and fintech circles. Is generative AI technology proving its promoters’ promises or fulfilling its heavily hyped potential in the financial services world? We also wanted to explore experts’ a...

/ai

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Where do experts agree in key fintech and banking predictions for 2025?

Lots of industry surveys and well-informed speculation are popping up across the financial services world these days. We’ve provided some of our own expert insights into banking and fintech trends in recent Finextra Predict 2025 articles, impact studies, and webinars. Given the general uncertainty surrounding numerous areas of the US and global ...

/predictions