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Inna Demchenko Head of project at Bank

Challenges faced by banks and customers in the online onboarding process

In Ukraine remote customer identification and the option to become a bank customer online has been officially in place since 2020, and at present nearly 40 banks out of 63 operating on the market have introduced the option to establish business relationship with the client using remote service channels. Although the service of card opening by new ...

08 March 2024 /retail Digital Banking Trends