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10 Results from /retail, "Friends Provident"

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Diligenta scores Friends Life contract

Diligenta, a leading Life and Pensions BPO provider in the UK, and a subsidiary of Tata Consultancy Services (TCS), the leading IT services, consulting and business solutions organization, today announced that it has secured a new multi-million pound, multi-year contract with Friends Life Management Services Limited (Friends Life) for its international operation.

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Friends Provident signs for FNZ corporate platform

Friends Provident has signed a long-term contract for the delivery of a new corporate platform with NZ.

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Friends provident contracts with Confirmit to treat customers fairly

Confirmit, the on-demand, multi-mode platform for customer feedback, employee feedback and market research has been selected by Friends Provident, the UK-listed life and pensions company, to support its compliance with the Treating Customers Fairly initiative of the Financial Services Authority (FSA).

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Friends Provident inks 3 year Wipro deal

Friends Provident announced today that it has signed a three-year contract for the provision of IT Application Development and Support services from Wipro Limited.

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Friends Provident develops client retention data service for financial advisers

Friends Provident has developed an enhanced data service to support financial advisers with their client retention activity in challenging market conditions.

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Friends Provident upgrades pensions platform with Rhyme

Rhyme Systems, a leading provider of asset management solutions, today announces that it is proud to be providing the investment administration platform to Friends Provident as part of its enhanced Group Personal Pensions.

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Friends Provident licenses customer interaction software from Graham Technology

Graham Technology, a provider of customer-oriented business software and services, today announced that it has been selected by Friends Provident to provide the strategic enterprise solution that will drive the company's "6 Star Customer Service" vision.

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Friends Provident to roll out Genesys telephony system at UK call centres

FTSE 100 life and pensions company Friends Provident has taken the first step towards making its vision of a 'virtual' contact centre a reality with the launch of a new intelligent telephony system.

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Friends Provident deploys Verint Systems customer knowledge tool

Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and enterprise business intelligence, today announced that Friends Provident (LSE: FP) is deploying Verint's ULTRA solution to enhance the service it provides across 14 customer service locations in the UK.

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Friends Provident selects TaxChecker to provide online tax reclaim services

The FTSE 100 financial services group, Friends Provident, has chosen the range of online tax services provided by TaxChecker to supply registered users with the ability to automatically manage their finances and tax reclaims electronically.

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