Cards

551 articles tagged with this keyword

/Cards

MasterCard on the growth of prepaid cards

Matthew Lanford, senior business leader, head of prepaid Europe, MasterCard talks about the key drivers for growth in 2012.

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MasterCard discusses the Canadian rollout of EMV

Jan Lundequist, senior business leader, head of chip centre product management Europe, Display Card and Oliver Manahan, VP, Emerging Payments both of MasterCard discuss EMV and MChip Advance.

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MasterCard looks back on a year of Display Card

Jan Lundequist, senior business leader, head of chip centre product management Europe, Display Card and Sebastien Pochic, VP emerging payments both of MasterCard explain the details of Display Card.

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How does the industry view the future of mobile?

Ann Cairns, president, International Markets at Mastercard discusses the future of mobile money and what the industry is expecting from innovation.

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Citi on the future of customer service.

Frank Eliason, SVP of social media at Citi, discusses mobile banking, customer service and social media with Finextra.

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The branch is still part of the customer experience

Theresa McLaughlin, EVP and CMO of Citizens Bank, sees the branch remaining a part of the overall bank offering for some time to come.

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Have banks lost 'that loving feeling'?

Linda Verba, head of retail banking at TD Bank (and considered to be a guru of bank customer service in the US) discusses a 'return to civility' for bank call centres and customer service.

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Is mobile a threat to banks?

Tomasz Smilowicz, Global Head of Mobile Solutions, Global Transaction Services at Citi, discusses the new mobile landscape in financial services at Sibos 2011.

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Global payments & commoditisation

Emma Loftus, MD, Global Clearing at Citi GTS discusses the changing landscape of global payments at Sibos 2011.

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SunGard on the 'Well-managed money' study

David Hamilton, president of SunGard's banking business discusses the five key challenges that will affect the financial services industry over the next few years.

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Customer experience

Jane Hanson, head of customer experience at HSBC, talks with Finextra about how the bank is involving their client base in improving the overall customer service and management.

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The evolution of branch banking

Steve O'Neill, head of branch marketing at HSBC, talks with Finextra about how the branch still has a place in the future of retail banking.

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Social media and the first 20 cards

Josh Reich, founder and CEO of Banksimple, talks with Finextra about their use of social media and their first 20 card holders at the NY Social Media Days.

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The cultural leap of business intelligence

Fred Cook, CIO of North Shore Credit Union in Vancouver, Canada, talks with Finextra about their installation of the Temenos Insight business intelligence system.

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Metro Bank bets its success on the branch experience

Anthony Thomson, chairman of Metro Bank sits down with Finextra at the Temenos Community Forum in Lisbon to discuss their 'customer channel agnostic' strategy.

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More than M-Pesa, African banking gears itself for growth

Oti Ikomi, senior VP at Ecobank, a South African-based, pan-African banking group, talks with Finextra about the rise of the middle class in Africa and its affects on the continent's banking industry at Fundtech Insights 2011 in London.

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Call centres, self-service and smart phones

Andrew Small, global head of customer relationship management, BT Global Services, discusses their new consumer survey, which reveals some surprising statistics about the behaviour of smart phone users.

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Ethical hacking, carbon trading and chip & pin

Former ethical hacker and senior VP of CryptoCard comments on the hacking incidents that suspended carbon trading at the Emissions Trading System as well as recent research concerning chip and pin security.

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MasterCard explains their rewards loyalty card

Michelle Geraghty of MasterCard talks on rewards and the card network's new service with Poste Italiane.

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Mobile services go down well in South America

Jürgen Wassmann, regional head, emerging payments, Latin America and the Caribbean Region and James Anderson, VP, mobile MasterCard Worldwide talk about how South America is an innovation hotspot.