151 results about this entity
Period: 27 Jan 2014 - 17 Jun 2025
News
The ongoing IT crisis at TSB has claimed the scalp of TSB chief executive Paul Pester, who is leaving the bank after seven years at the helm.
04 September 2018
TSB's disastrous IT migration in April continues to have repercussions, with the British bank now postponing plans to move all of its customers from Visa to Mastercard debit cards, according to the Financial Times.
27 August 2018
The UK's TSB has chalked up a whacking £107.4 million first half loss as the early costs of its disastrous IT migration to a new Banco Sabadell platform begin to emerge.
27 July 2018
TSB's long-suffering customers are back in the wars after an overnigt update to the embattled bank's mobile app locked some users out of their m-banking and Internet accounts.
10 July 2018
TSB may not have carried out enough testing ahead of its notoriously botched migration to a new IT system in April, according to an early report from a team of IBM specialists brought in by the bank.
21 June 2018
UK MPs have lost confidence in embattled TSB chair Paul Pester and his ability to save the bank from the consequences of a disastrous migration to a new banking platform from parent Banco Sabadell
08 June 2018
The UK's Financial Conduct Authority has broken with convention and declared its intent to investigate the catastrophic computer breakdown at TSB following its migration to a new banking platform from parent Banco Sabadell.
06 June 2018
The fallout from TSB's recent IT meltdown continues, with customers who complained about the fiasco being sent letters containing information about other people - a mistake which could put the bank foul of new data protection laws.
01 June 2018
TSB customers are experiencing a surge in phishing activity as criminals take advantage of the chaos and confusion surrounding the UK bank's botched IT platform switch.
22 May 2018
TSB CEO Paul Pester will not receive a £1.6 million "integration bonus" related to the bank's spectacularly botched IT migration, which left hundreds of thousands of customers unable to access services for days on end.
02 May 2018
With its IT disaster rumbling on into a second week, TSB's chief executive and chairman are being hauled into Westminster to face questions from MPs.
30 April 2018
TSB has admitted that it may take another week to get its Internet and mobile banking systems functioning properly, as 50% of customers remain unable to reach their accounts online.
26 April 2018
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