My bank in the Netherlands still require me to visit personally for additional KYC when I requested a new PIN. I have been a customer of theirs for the last 10 years with a current account and a conisderable mortgage. Not a great customer experience, even though they market their innovation credentials at every opportunity.
28 May 2020 12:18 Read comment
Joseph HakeemChief Technologist at DXC Technology
Jeremy DonaldsonManaging Director - Banking & Capital Markets EMEA at DXC Technology
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