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Ankur Rawat

Director – Banking Products and Solutions
Newgen Software
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06 Jan 2022
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Followed by John Sims, Martha Boyle and 5 others you follow
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Ankur Rawat

Modernizing Trade Finance with Low Code

Trade finance continues to serve as an essential enabler for global trade growth. The expected growth of the trade finance market was valued at $63.5B in 2019 and is expected to grow to $79.4B in 2026! The trade finance market has recently witnessed a shift, primarily driven by pandemic disruptions, technology, globalization, and real-time access ...

15 November 2022

Ankur Rawat

5 Effective Ways to Improve Customer Service in Financial Institutions

What is a bank without excellent customer service? One with not-so-great reviews and a high customer abandonment rate! Exceptional customer service is the key differentiator in the financial services industry. Here are a few data points to support this: According to World Retail Banking Report 2021, retail banks face the decision to align their of...

22 August 2022

Ankur Rawat

AI Fueling the Future of Financial Institutions

Artificial intelligence is set to change the future of almost every industry. It augments the decision-making processes, facilitates error-free back-end processes, enables fraud identification, empowers with an efficient marketing tool, increases turn-around time, and improves customer services. Historically, banking, finance, and insurance compan...

11 February 2022

Ankur Rawat

Building Digital Trust for Customer Longevity: What’s the Secret Sauce?

by Ankur Rawat, Director of Banking Products and Solutions at Newgen It is no secret that trust is one of the pillars of customer relationships for organizations. But, how critical is it? According to a recent Deloitte Digital survey[1], while rational factors play a key role at the beginning and end of relationships, it is the emotional factors t...

18 January 2022 /regulation /devops Banking Architecture

Ankur writes about

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  • devops

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  • Newgen Software

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