Digital Insurance Trends

Customer acquisition, onboarding and engagement, underwriting and risk management, billing and claims – all these areas are being changed by the digital innovations. Digital Insurance Trends is a group for professionals who are interested in Insurance Technology, Fintechs, and Solutions Providers - as well as Global Industry Intelligence.

Keith Stonell Managing Director, EMEA at Guidewire

Roots manoeuvre: IoT helps insurers join the dots

The value of the Internet of Things (IoT) to the insurance industry is becoming understood but there is plenty of room for even more innovation. The roots of IoT applications in insurance lie in how telematics were used to support early blackbox insurance for younger drivers. Early applications of this technology were being talked about over a deca...

18 February 2019

Keith Stonell Managing Director, EMEA at Guidewire

Amazon is going to eat your lunch! But Insurers can fight back

This summer’s silly season for news stories ended early for the insurance industry with new rumours of Amazon making plans to disrupt the sector. Well sourced reports in titles like Reuters and Insurance Times suggested insurers were being wooed to join an Amazon aggregator service, while Altus Consulting forecast how Amazon could shake up claim...

08 November 2018

James Wooster COO at Glue42

Does RPA fit into your processes?

I’ve had an epiphany. Sadly, it’s about IT stuff – but I thought I would share it anyway! More specifically, it’s about Robotic Process Automation (RPA) and when to use it. As you will see below, scenarios which appear to be good candidates for RPA could turn into very costly mistakes. Anyone who’s spent time in contact centres or shared-service ...

01 August 2018 /devops

Keith Stonell Managing Director, EMEA at Guidewire

Insurance drones, boots on the ground, and big data

Drones are often touted as being the answer to a great number of modern day challenges. Soon, we are told, they will be making shopping deliveries for us, dropping off pizzas, and even taxiing us around. A similar expectation about drone capability has been seen in the world of insurance. It was thought that insurers would have large drone divisi...

21 May 2018

Retired Member 

Insurance will change in the next industrial revolution

After every few years, there is always a technological breakthrough happening and the pace or rate at which these significant events happen will increase. Gordon E. Moore, co-founder of Intel, stated that every 18 to 24 months the number of transistors will double on a single chip, therefore allowing for more features or complexity to be used on t...

08 April 2018

Retired Member 

Car Insurance, what is coming next

According to Warren Buffet, the CEO of Berkshire Hathaway, any technology that reduces auto accidents is remarkable, but auto insurance companies should not be holding a party, yet. The truth is, 90% of car accidents are a result of human error. Thanks to autonomous vehicle technology, that percentage will soon be lower than 5%. There are so many t...

07 April 2018

Retired Member 

Artificial Intelligence - How Machine Learning is Transforming Underwriting

Over the last decade, several sectors of the economy adopted and implemented digital technologies to improve business connections and maximize output and efficiency. However, the insurance industry is one of the staidest sectors of the economy lagged behind in the global shift to digital technology. As such, the Young American Insurance industry ...

12 March 2018 /ai

Keith Stonell Managing Director, EMEA at Guidewire

Come the data revolution: predictive analytics and the future of insurance

Can predictive analytics forecast if predictive analytics will transform the insurance industry? If you were to ask someone ten years ago, you might have thought ‘yeah right.’ But in the last few years, insurers have been investing in data and analytics, and in technology and infrastructure. Their aim is to capture and store more data than ever be...

09 February 2018 /ai