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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

NFC Options for Banks

In response to the blog about "Google partners Citi and MasterCard on NFC m-payments", I thought I would give you my thoughts on the NFC options that are out there. It might only be Citi for now, but I suspect all of the major banks are looking at this. There are effectively 3 ways of achieving NFC in your phone/mobile device and each ...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

e-invoicing growth 2010 in Finland

2010 was a good growth year for e-invoicing using the Finvoice standard in Finland. 71% growth – now 14,4m (good bank statistics available). This would on EU-level equal 1 billion invoices. 1,1 million e-invoice requests-to-receive) were sent – EU equivalent would be 71m. Other formats (TEAPPS and Edifact ) exceed 100m in a conservative estimate. ...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

On our way to the Singularity

Ray Kurzweil eminently presents his views in this video. Singularity it will be – maybe not dramatically – like the Computer with its superior artificial intelligence having become so good at improving itself and its friends (with exponential speed) that It one day will stand up and say: “Thank you humans for having created me. I will take over fr...

/payments

Brett King

Brett King CEO & Founder at Moven

I'm more likely to leave my bank than iTunes...

There's a much quoted line in the UK banking market that you are more likely to get divorced than change current accounts. This comes from the statistic that around 75% of customers have never closed a current account, but that approximately 45% of marriages end in divorce. But this is misleading. The fact is that banks don't record churn or swit...

/retail

Retired Member

Retired Member 

How to build customer resistance against e-billing

Barrie Arnold of Striata, document service provider, posted an intriguing article their blog on how NOT to persuade your customer into e-billing. He wrote in his post that when he wanted to enrol at Verizon's online billing portal, he decided to go through Verizon’s Terms & Conditions for a change. He was stunned to found out the attitude o

Retired Member

Retired Member 

Bank app takes e-invoicing to another level

Danske Bank just made it easier to spend money and pay your bill. Their customers can now pay bills with just a photo of their bill and a tap on their iPhone screen. Making online payments a lot easier. Even easier than NFC chips (as these chips won't be attached to paper bills). This enticing app from Danske Bank's is now available for iPhone, i...

Sriram Natarajan

Sriram Natarajan Risk Dog at Credit Risk Fraud Cards Professional

Fastest and most responsive to disasters- Scammers!

I do salute the stoic resilence of the Japanese people in the face of disaster. But I think the award for the most responsive and 'quick to market' mob goes to the internet scamsters! Within an hour of the news of the disaster in Japan, invitations to make donations for tsunami relief came into my inbox. In fact, so creative and impressive are thes...

/security /regulation

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

This is ISO20022 invoice message standard

Some confusion and negativism has been seen around the splendid progress in e-invoicing standardization. This text by Stig Korsgaard is very useful: “The following sets out the background and also the reasons why the ISO20022 Financial Invoice message standard under the ISO20022 standard was developed; what characteristic the final message standar

/payments

Retired Member

Retired Member 

Banking Efficiency: Kind Cuts

Now that the economy is on the mend, banks may take their foot off the accelerator with regard to cost cuts. But while doing so, they must guard against letting inefficiencies creep into their operations. I am clear that efficiency and cost cutting are two different things, and we must hang on to the former even if we let go of the latter. First ...

/sibos /retail

Brett King

Brett King CEO & Founder at Moven

Apple puts NFC on hold? Let's relax...not

There's rumours flying around about Apple possibly pulling out of their previous NFC (Near-Field Communications) launch commitment for the iPhone 5. Of course, Apple has neither substantiated or denied these rumours. However, I can already hear a collective sigh of relief from many of the card product teams globally who now think they have another...

/payments

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