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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Martin Bailey

Martin Bailey Technology Product Director at Temenos

In Confidence

Confidence is a powerful force. A lack of confidence can be devastating. Have enough confidence and you can achieve absolutely anything. All financial markets are underpinned by confidence. Currency relies on the fact that you have confidence in the issuing central bank. Banks rely on your belief that you can get your money back whenever you like. ...

/security /regulation

Pat Carroll

Pat Carroll Founder/Executive Chairman at ValidSoft

Securing our social media identity

We now live in the age dominated by social media networking channels in which people feel compelled to tell the world intimate details of their daily lives. This inevitably leads to a tendency to over-share which can cause a whole range of issues, from burglars being able to target the houses of those on holiday, to others unwittingly sharing thei...

/security /retail

Retired Member

Retired Member 

Feel free to use my bank account

If you are a friend of mine and you think I owe you some money, please feel free to take it from my bank account: 10-11-12 98765432. If you were wrong, I'll sort it out myself after you've taken the money from my account. If you were not a friend, well, I'll sort that out too. Hopefully. Even if that takes me hours. The above may sound strange, yet...

/payments

Retired Member

Retired Member 

The Business case for Core Banking Transformation

What is that a bank will be looking for in a core banking transformation programme? Is it only improvement in productivity, efficiency, compliance or something more? This is the question that requires a solid unwavering answer at the very beginning of the project; the business, IT and the management groups must have a clear consistent view. Thi...

/retail

Retired Member

Retired Member 

The cost of identity theft equals Google's net income

Every second, 175 fraud attempts take place. Such attempts are no longer about some spotty teenagers having fun - most of the fraud is now committed by well-funded, well-organised (and in some cases - government-sponsored) professional teams. Cybercrime is big business now. Exactly how big is it? Most of online fraud, one way or another, revolves ...

/security

Retired Member

Retired Member 

Barclays PingIt: what's next?

Cardless ATM withdrawals. Now that RBS/NatWest stole the thunder and even such non-bank companies as Ukash offer cardless ATM withdrawals, Barclays has to catch up. Banks have the luxury of being able to add new functions and services to their own ATMs without getting the LINK network involved. It shouldn't take Barclays long to integrate such a &...

/payments

Retired Member

Retired Member 

Contextualised Speech Recognition ready for prime time

The potential for speech recognition to augment and enhance mobile banking has been expressed several times in this group over the past few months. It makes sense. After all, m-banking apps have the potential to offer a vast array of options to search and navigate, all of which can result in a poor, time-consumning user experience, compounded by t...

Retired Member

Retired Member 

Secure: what consumers really want

Secure: what consumers really want When it comes to the Internet, mobile or not, you hear the word "secure" frequently these days. There are many concepts that are presented as directly related to security - verified, authenticated, trusted, protected, encrypted and so on. Yet, none of them address the true expectations of a consumer in ...

/payments

Richard Chapman

Richard Chapman Head of Strategy at SunGard

Death By Liquidity

‘Shortage in liquidity will kill you instantly and excess liquidity will kill you over time’ is a well-known industry saying which serves as a very real warning to banks across the globe of the dangers of poor liquidity management. These dangers are highlighted even more starkly by the waves of change that are washing over the banking world, rangin...

Retired Member

Retired Member 

Facebook and finance ... the next App revolution ?

Whether you are an advocate or not, it’s increasingly hard to ignore the Internet phenomenon that is Facebook; spending $1 billion to buy a company with only 13 employees that makes virtually no money – Instagram – and now an IPO which valued the company over $100bn - well that is now dropping away with much concern by early investors. With a ...

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