Group to share thoughts and idea about:
- Complex Financial Products personalization;
- Customer Satisfaction and Business Results improvement;
- Agility and Time to Market increase;
- Sell Like the Digital Leaders
I know the title of this article may sound funny or even pretentious but believe me, this is how I felt when I was recently contacted - twice - by my bank for an offer to show me how they (think, Ed.)...
In my previous post I shared my thoughts and concerns about the banking industry real will to support customers when they actually need it. It is a fact that we – the customers - now more than ever, n...
In these very tough times - where most activities and business are, hopefully just temporarily, slowing down or even closing - it is inevitable that Bank’s customers need support and temporary relief ...