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Vikash Kumar

Director
Acuity Knowledge Partners
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11 Jul 2017
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Digital & Agile Transformation, Product Management, Banking Domain Consultant

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Director
Acuity Knowledge Partners
To Present
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Latest opinions

Vikash Kumar

Boost Relationship Managers’ performance through Digitization

Being a Relationship Manager Relationship Managers (RM) are always on the move and it is vital that they have access to all relevant information to excel in this fiercely competitive banking landscape. Over the years, the role of RMs is evolving along with banking technology. During my tenure with Banks as a RM, I seldom had answers to customer qu...

22 September 2015 Innovation in Financial Services

Vikash Kumar

Leveraging BPM for Banking

Introduction In a market marked with fierce competition, consolidation, evolving technology and more than ever stringent regulatory framework, banks are finding it tough to not only acquire new customers but also to retain the existing ones. Banks are exploring avenues to improve customer experience through uniform and controlled processes for on...

16 March 2015

Vikash writes about

  • retail banking
  • wholesale banking

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