Let's face reality. Customers want what they want, when they want it and how they want it. In this new world, you have to adapt, and fast. A recent study from Facebook suggests millennial customers will be dictating the trends in the banking industry, as well as the pace of the evolution. Often this age group is known as the digital first generati...
19 April 2016
Fintech firms understandably spend a great deal of time suggesting that financial institutions should put the customer at the centre of their strategy through technology. Financial institutions are increasingly getting much better at providing a slick technology driven banking experience for their customers. There is, however, an increasing intere...
08 April 2016
Recent days have seen two big shifts in the UK financial services industry towards greater participation, competition and innovation. New financial services firms are putting pressure on the Bank of England to grant them access to secure settlement accounts, and the UK government is backing the creation of an open banking standard. Together, thes...
11 February 2016
Mathias MartinsenSVP at Nordea Bank
Abdul Qadir QadirSvp at Adbank
Andrew EisenSVP at IHS Markit
Evgeny SorokinSVP at Devexperts
Bart Van SteenhovenSVP at Backbase
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