Bio
I am a Data Engineer/Data Analyst with over eight years of experience in developing advanced data solutions to enhance business performance. I have a proven track record in reducing data integrity issues, driving sales growth, and optimizing business processes through sophisticated data analytics and visualization techniques. Notably, at Hanwha QCells America, I've created over 50 dashboards, significantly improving data integrity and sales performance. My tenure at SBI Cards India- a Fintech company where I managed product lifecycles and led a large team to success.I was primarily responsible for the development of Credit card features, designing their reward points and enhancing Customer satisfaction by increasing user experience of the products and analyzing churn rates,Fraud Protections,Customer Due-Diligence and also forecasting future trends. I hold a Master of Science in Business Process Innovation from Widener University Pennsylvania with a focus on Business Intelligence
Experience
Summary
Banca -As an Assistant Manager at SBI cards I Ranked number one area manager in entire Pan India for
two consecutive years
Trained and developed team of 300+ associates including 4 unit
managers, 10 team managers with change management focus
Engaged with key stakeholders, including customers, partners, and
internal executives, Go-To-Market teams to gather requirements,
provide updates, and ensure product success
Managed end-to-end product lifecycle from ideation to launch of SBI
Elite Card overseeing multiple cross-functional teams including
design, engineering, and marketing
Utilized Salesforce CRM to manage customer interactions, track
sales activities, and monitor service cases
Managed credit card, marketing and services in 224 State Bank of
India branches and performed MIS analysis and planning
Worked across multi-functional team like marketing, operations,
network, risk analysis using regression, correlation model for
different product mixes