Research

Facing up to the Future: Biometric Automation in Banking

12 Nov 2021  |  454 downloads

The advantages of biometric authentication in banking over less secure passwords are now well understood. Biometric measures such as fingerprints and...

The Future of Wealth Management 2022

10 Nov 2021  |  1043 downloads

A sector at the beginning of its digital renaissance. Increased digitisation of goods and services throughout the 2010s gathered pace long befo...

Addressing the Poverty Premium: A data-led approach

05 Nov 2021  |  289 downloads

Poverty premium is a term that means so much more than being charged more for certain products and lack of credit history; it can also equate to digit...

Continuous Reinvention: The holy grail of Digital Transformation

03 Nov 2021  |  305 downloads

Driven by the uncertain macroeconomic environment - and remote working paradigm - that endured throughout the pandemic, the term 'digital transfor...

Open Banking powered by the Cloud, Democratising Finance at Scale

28 Oct 2021  |  538 downloads

As new business models emerge with recurring revenue in the innovative payments sector, traditional banks are looking to utilise open banking and open...

Five Factors to consider when building Operational Resilience

12 Oct 2021  |  244 downloads

The term resilience is receiving a significant amount of airtime in 2021. While the pandemic certainly pulled into focus the need for resilient syste...

Core Banking on the Cloud - The Catalyst for Innovation, Agility and Efficiency

07 Oct 2021  |  524 downloads

Traditional core systems that assume a branch interface and retain human-led back offices no longer meet needs. To be truly agile, banks must priorit...

Prepare to Choose: 4 factors Banks must assess before committing to a SaaS Provider

22 Sep 2021  |  508 downloads

Most banks' digital transformation journeys are well underway, and the need to now deliver on their strategy milestones means that time is of the...

Addressing tech skills shortages in financial services

14 Sep 2021  |  275 downloads

As digitisation increases within banking, financial services and insurance, tech leaders are faced with the task of aligning skills to strategy. Ensu...

Competitive Advantage through Cloud Connectivity

06 Sep 2021  |  171 downloads

Why NaaS is the smartest path to realising Financial Services Innovation in the Cloud. Many financial services firms are still making the shift from...

Managed Services: Helping Banks refocus on Innovation and Growth

03 Sep 2021  |  277 downloads

Key concerns such as security and compliance are often cited as barriers to banks adopting managed services. In fact, the managed model can deliver s...

Corporate Mobile Banking and the Road to Omnichannel

23 Aug 2021  |  335 downloads

Innovation is picking up pace in treasury management, but development is far from the fintech revolution that has replaced outdated technologies and s...

Cost of doing business as usual or an avoidable drain on margin?

19 Aug 2021  |  190 downloads

Operational loss events related to Execution, Delivery and Process Management (EDPM), and Clients, Products and Business Processes (CPBP) can represen...

SMEs Front and Centre

10 Aug 2021  |  521 downloads

How business needs are driving (Instant) Payments Innovation. According to the World Bank, Small and Medium Enterprises (SMEs) and businesses account...

Love Change: The Dynamics of Modern Leadership

06 Aug 2021  |  309 downloads

Change in financial services has become a differentiating factor. With that, the facets of leadership have and are still evolving, with a refreshed f...

Stemming the tide of Social Engineering Scams with Behavioural Insights

06 Aug 2021  |  219 downloads

Fraud and cybercrime are always on the increase, evading the latest security conventions and morphing into a different approach, following the money....

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  204 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...

Responding to Lending Disruption

27 Jul 2021  |  597 downloads

Building an ecosystem and new business models. The lending market has been ripe for disruption for some time - and now COVID-19 has exposed the lagga...

Driving successful Cloud Transformation

15 Jul 2021  |  333 downloads

Capital market firms face the challenge to evolve at pace with technology, so that they're able to innovate and adapt to the customer’s...

Successful strategies in adopting Hybrid Cloud in Financial Services

29 Jun 2021  |  320 downloads

The benefits of profitability, cost-management, compliance, agility and efficiency gained from implementing a hybrid cloud strategy are hugely benefic...

The Future of Payments 2021

23 Jun 2021  |  1429 downloads

The Road to Successful Digital Transformation. Every player that operates within the intricate ecosystem of financial services is at a tipping point....

The advantage of Machine Learning in preventing fraud

17 Jun 2021  |  388 downloads

Accurately identifying customer behavioural trends and proactively preventing payments fraud and other criminal activity at the outset can be done wit...

Identity verification’s integral position in evolving digital transformation

15 Jun 2021  |  326 downloads

Eliminating friction by enhancing onboarding processes with efficient identity verification is of paramount importance to the success of a financial i...

Refreshing Payment Orchestration for a digital future

11 Jun 2021  |  412 downloads

Digitising processes and services to meet the needs of customers has been a prerequisite for the payments industry, leaving acquirers, issuers, and me...