18 December 2017
visit www.aciworldwide.com

Orange Bank launch delayed

29 June 2017  |  6866 views  |  0 French Flag 1

French telco Orange has delayed the launch of its mobile-only bank from next week until the end of the summer.

Chief executive Stephane Richard revealed the delay in a magazine interview, with a spokesman confirming that testing with Orange staffers is being extended.

The new bank stems from Orange's acquisition of a 65% stake in Groupama Banque last year. Customers will be able to subscribe directly through the mobile app, via the website or in one of Orange’s 140 accredited stores.

Featuring current and saving accounts, contactless mobile payments and P2P payments from the outset, the unit has set itself an ultimate goal of attracting two million customers in France and EUR400 million in revenues by end-2018.

The 100% mobile bank also comes equipped with an AI-based virtual assistant, primed to answer customer queries and act as the first point of contact for users. The IBM Watson-powered AI agent will direct customers to a team of 100 human staff for more complex queries.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Orange Bank preps July launch

Orange Bank preps July launch

20 April 2017  |  11248 views  |  0 comments | 21 tweets | 14 linkedin
Orange to expand into banking with majority interest in Groupama Banque

Orange to expand into banking with majority interest in Groupama Banque

05 January 2016  |  11231 views  |  1 comments | 26 tweets | 43 linkedin

Related blogs

Create a blog about this story (membership required)
visit www.niceactimize.comvisit www.thomsonreuters.infovisit www.aciworldwide.com

Top topics

Most viewed Most shared
satelliteRipple completes XRP Lockup
11023 views comments | 3 tweets | 2 linkedin
Banks tap Ethereum smart contracts for MiFID II complianceBanks tap Ethereum smart contracts for MiF...
8410 views comments | 11 tweets | 12 linkedin
Banks and fintech startups join forces on blockchain-based supply chain pilotBanks and fintech startups join forces on...
7516 views comments | 19 tweets | 22 linkedin
Nordea takes Open APIs into live productionNordea takes Open APIs into live productio...
6993 views comments | 6 tweets | 26 linkedin
hands typing furiouslyReshaping Customer Engagement & Da...
6949 views 0 | 4 tweets | 2 linkedin

Featured job

to £70K base, £105K ote, benefits
London, UK

Find your next job