10 December 2016
Visit aciworldwide.com

UK bus operators make business case for contactless travel

15 January 2016  |  5374 views  |  6 London bus

Contactless travel could be in place on every bus in Britain by 2022 under a multi-million-pound plan being developed by the country’s five leading bus operators.

Stagecoach, First Bus, Go-Ahead, Arriva and National Express are working together to produce a business case which is expected to be completed by late spring 2016.

The scheme, funded predominantly by the private sector, could see new EMV contactless technology installed on every one of the UK’s 32,000-plus buses outside London. It would offer cashless travel for those who want it and capped pay-as-you-go-fares in all urban areas.

Contactless transactions are already accepted on London’s 9,600 buses. Commuters in the capital were responsible for about 1 in 10 of all UK contactless payments in December 2014.

The new project is intended to complement that scheme, covering more than 1200 bus operators in England, Scotland and Wales, and making contactless travel available for 5.2 billion bus passenger journeys a year across Britain. Associated government legislation would be needed to ensure contactless ticketing was offered by all individual bus operators.

Robert Montgomery, Stagecoach UK Bus managing director and chair of the smart ticket steering group says: “This contactless initiative would be the biggest smart ticketing project ever delivered in Britain and a major milestone in providing simpler travel for the millions of people who rely on buses.

“Smart bus ticketing is already widespread across the UK, with ourselves and Go-Ahead having over 1.5 million smartcards in circulation. New technology has brought new opportunities to deliver even simpler, faster and more integrated travel using contactless debit and credit cards."

The UK Cards Association (UKCA) and the Department for Transport (DfT) earlier this week published a national framework for contactless journeys across the UK. This work will help underpin the development of the business case for introducing contactless bus travel across the country, says Montgomery.

Comments: (6)

Alexander Peschkoff
Alexander Peschkoff - TEDIPAY - London | 15 January, 2016, 10:39 "WILL make a business case" does not always equal "will deliver". There are many questions there: political, legislative, technical, psychological ones...
Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune | 20 January, 2016, 10:03

2022? If I can predict that cash will still be around then I guess these bus operators are entitled to expect that contactless will still be hot then.

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Alexander Peschkoff
Alexander Peschkoff - TEDIPAY - London | 20 January, 2016, 13:15

Ketharaman, it's not about the tech per se. cEMV does work (well) for TfL - no cash on the buses, for example. It's all about the execution!

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune | 20 January, 2016, 13:39

@AlexanderP:

I agree but (1) Contactless is not just technology in TfL buses, it is execution, and it has been that way at least as far back as 2007 when I was in UK (I don't remember ever using cash for a single TfL bus ride). (2) There has to be a limit to how long execution can take, especially in fast-moving technologies, otherwise it could become obsolete by the time it goes live!

If only bus operators executed tech as rapidly as their buses ran, I'm sure this can happen much earlier than 2022!

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Alexander Peschkoff
Alexander Peschkoff - TEDIPAY - London | 20 January, 2016, 13:43

Well, MultiPass will be implementing cEMV with several bus and train operators in the UK as early as May-June 2016...

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune | 20 January, 2016, 14:17

Ah, that sounds better.

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

New York subway and buses to go contactless in 2018

New York subway and buses to go contactless in 2018

14 January 2016  |  6047 views  |  0 comments | 17 tweets | 19 linkedin
Visa contactless tube journeys hit million a day milestone

Visa contactless tube journeys hit million a day milestone

14 January 2016  |  7106 views  |  0 comments | 10 tweets | 13 linkedin
UK prepares for contactless travel revolution

UK prepares for contactless travel revolution

13 January 2016  |  8918 views  |  1 comments | 35 tweets | 19 linkedin
Online shopping and contactless spurs booming UK card spending

Online shopping and contactless spurs booming UK card spending

11 December 2015  |  6954 views  |  0 comments | 7 tweets | 5 linkedin
Contactless payments set to soar across Europe

Contactless payments set to soar across Europe

09 December 2015  |  10712 views  |  5 comments | 27 tweets | 24 linkedin
London black cabs to accept card and contactless payments

London black cabs to accept card and contactless payments

26 November 2015  |  7497 views  |  3 comments | 14 tweets | 29 linkedin
TopShop launches contactless fashion accessories

TopShop launches contactless fashion accessories

11 November 2015  |  8669 views  |  0 comments | 21 tweets | 20 linkedin
One-in-five journeys on London transport network are now contactless

One-in-five journeys on London transport network are now contactless

16 September 2015  |  6058 views  |  3 comments | 12 tweets | 12 linkedin
UK boosts contactless limit to £30

UK boosts contactless limit to £30

01 September 2015  |  8925 views  |  8 comments | 31 tweets | 20 linkedin
TfL hits million contactless taps a day mark

TfL hits million contactless taps a day mark

17 March 2015  |  8186 views  |  1 comments | 25 tweets | 18 linkedin

Related blogs

Create a blog about this story (membership required)
Find out moreVisit contisgroup.comVisit capgemini.com

Top topics

Most viewed Most shared
China tops world fintech rankingsChina tops world fintech rankings
8618 views comments | 39 tweets | 31 linkedin
EBA bends under weight of PSD2 mandatesEBA bends under weight of PSD2 mandates
8262 views comments | 37 tweets | 48 linkedin
Guesswork alone can crack Visa card security - Newcastle UniversityGuesswork alone can crack Visa card securi...
8051 views 12 comments | 15 tweets | 27 linkedin
PSD2 will transform the payments landscapePSD2 will transform the payments landscape
7212 views comments | 24 tweets | 13 linkedin
Fed Governor sounds warning on alternative credit scoring dataFed Governor sounds warning on alternative...
6869 views comments | 20 tweets | 24 linkedin

Featured job

Find your next job