Latest BT News: Finextra Research

BT and KBC forge ICT outsourcing pact

UK telco BT and Belgian financial group KBC are teaming up to provide joint ICT outsourcing services to companies in the Benelux region.

01 March 2007

/retail

Credit Suisse confirms telecomms outsourcing pact

BT has confirmed a five-year, £578 million telecommunications outsourcing agreement with Credit Suisse that will involve the transfer of 231 of the Swiss bank's employees and 50 contractors.

12 February 2007

/wholesale

BT names Phil Mottram MD, trading systems

BT has named Phil Mottram as managing director of its trading systems unit, replacing industry veteran Rod MacDonald who is stepping down at the end of the year.

22 November 2006

/retail

Alliance & Leicester switches to converged voice and data network

UK banking group Alliance & Leicester (A&L) has selected BT to transform its telecomms infrastructure into a single, fully managed converged voice and data network.

20 October 2006

/retail

UK banks look to expand branch networks

Lack of investment in wireless and Internet-based technologies could de-rail UK bank branch modernisation plans, says BT, which has surveyed banking executives about their high street investment strategies.

27 September 2006

/retail

HSBC adds ATMs to phone kiosks

British banking group HSBC has teamed with BT to launch the first of 50 free-to-use ATMs that are attached to telephone kiosks.

26 September 2006

/retail

Nationwide teams with BT to add free ATMs to phone kiosks

UK building society Nationwide has partnered with BT to introduce the first of a series of free-to-use ATMs that are attached to telephone kiosks.

21 July 2006

/wholesale

Spending on trading technology to exceed £3bn in UK

Expenditure on trading technology by UK financial institutions is set to rise above £3 billion per annum, according to the latest dealing room survey from Kimsey Consulting.

06 July 2006

/regulation

Dealing rooms warm to VoIP

Business continuity requirements are set to drive the uptake of fully-converged voice over IP networks on the trading floor from zero to 54% within the next three years, according to research undertaken by Finextra on behalf of BT.

06 March 2006

/retail

Growing demand for mobile banking - BT

Around a third of UK customers want financial firms to deliver text and e-mail-based mobile banking services so they can access account information on the move, according to research published by The Henley Centre and commissioned by BT.

15 December 2005

/regulation

Finextra and BT assess use of IP on the trading floor

Finextra is partnering with the trading systems arm of BT to explore the use of IP telephony on the dealing floor.

28 November 2005

/retail

UK Web banking customers still want the personal touch

Despite the growth in Internet banking, many UK consumers still want to contact their bank by phone, according to research published by The Henley Centre and BT which estimates that £4.6 million may be lost each year as a result of customers failing to get through when calling to enquire about new accounts, credit cards or loans.

21 October 2005

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