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58 Results from /retail, "Co-operative Bank Plc"

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HSBC tops UK bank social media customer service table

HSBC is Britain's most engaged bank on social media, using the likes of Twitter and Facebook to provide prompt customer service, according to research from IMGroup.

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Santander has UK's weakest online banking security - Which?

NatWest and RBS have been crowned the UK's most secure online banking providers by consumer group Which?, with Santander ranked bottom of the pile.

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Co-op writes off £148 million in IT costs as losses widen

The UK's Co-operative Bank has written off a further £148 million in IT costs as it ditches plans to implement a new core banking platform from Infosys.

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Lloyds plans IPO for TSB branch network after Co-op pulls out of deal

The Co-operative Group has pulled out a deal to buy 632 branches from Lloyds Banking Group, which says it will now spin off the network in an IPO.

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Co-op may be forced into £200 million IT write-off if Lloyds deal goes ahead

The UK's Co-operative Bank may be forced to write down £200 million in IT costs if it completes its agreement to buy 632 Lloyds Bank branches.

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Santander blames IT integration issues for RBS branch network deal collapse

Spanish banking giant Santander has pulled out of its deal to buy 316 UK branches from the Royal Bank of Scotland (RBS), blaming IT integration costs and complications.

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Lloyds Banking Group and Co-op customers hit by systems glitches

Large numbers of Brits have been unable to access their accounts online and withdraw cash from ATMs after separate systems problems at Lloyds Banking Group and the Co-operative Bank.

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Tesco tops UK credit card brand rankings

Only one traditional financial services player has made it into the UK's top four rated credit card brands, with retailers dominating a list from Auriemma Consulting Group (ACG).

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UK banks scrap currency fees

Following an Office of Fair Trading probe, British banks have agreed to ditch some of the fees they charge people for buying foreign currency.

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Nationwide most secure for online banking - Which?

Nationwide offers the UK's most secure online banking experience and Norwich & Peterborough Building Society the least, according to Which?

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Banks must tap traditional values - and channels - to rebuild customer trust - Forrester

Only 29% of Western Europeans believe their bank acts as a 'customer advocate', doing what's best for them and not just what's best for the bank's profits, according to a Forrester survey of nearly 21,000 European adults.

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Co-op taps Clear2Pay for payments overhaul

Co-operative Financial Services has selected technology from Clear2Pay as the basis for a revamped, single unified payments hub.