IBM Financial Services - News, Articles & Research

News

US financial firms failing online customers - study

The majority of financial firms are failing to provide adequate online customer services to their clients, according to a study of 72 US financial institutions commissioned by IBM and CRM vendor Kana Software.

26 June 2007

News

IBM and Banco Sabadell forge Web 2.0 pact

IBM is teaming with Spain's Banco Sabadell to develop and produce Web 2.0 applications designed specifically for the financial services sector.

05 June 2007

News

Germany's Wirecard Bank opens in Second Life

Germany's Wirecard Bank has become the latest financial services firm to establish a virtual branch in 3D online universe Second Life and says it also plans to set up shop in science fiction game Entropia Universe.

18 May 2007

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IBM reports operational risk consortium deal; Bank of New York implementation

The Operational Riskdata eXchange Association (ORX), a non-profit consortium of 35 banks that helps its members benchmark their operational loss data, has implemented data analytics technology from IBM.

08 May 2007

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Argentina's Banco Patagonia signs IT services deal with IBM

Argentina's fifth largest bank, Banco Patagonia, has signed a $592k IT services deal with IBM for application and server migration.

27 April 2007

News

IBM inks $460m BCV IT deal; takes over Unicible

Switzerland's Banque Cantonale Vaudoise (BCV) is outsourcing its IT operations to IBM under a five year, $460 million contract that will see the vendor take over the business of the bank's existing technology provider, Unicible.

20 April 2007

News

Royal & SunAlliance signs two new outsourcing deals

Insurance group Royal & SunAlliance (R&SA) has extended the IT infrastructure services contract it signed with IBM in 2001 by signing a new 10-year deal. It has also inked a five-year, multi-million pound contract with Cable & Wireless for a complete network outsource and a hosted IP infrastructure, covering all aspects of its telecoms and network IT requirements until 2012.

18 April 2007

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IBM opens tech labs for banking clients

IBM has made a multi-million dollar investment in establishing three 'Banking Centres of Excellence' designed to help financial services clients modernise IT systems and create new business models.

13 April 2007

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Financial industry leads other verticals in spending on servers

Gartner says the financial services industry led all vertical markets in server revenue for IT firms, accounting for 25.1% of worldwide server revenue in 2006. Among vendors, IBM accounted for the largest share of this revenue.

14 March 2007

News

Denmark's PBS outsources IT to IBM

Danish payments body Payment Business Services (PBS) has signed a seven year deal to outsource the operation and management of its IT infrastructure to IBM. Financial terms of the agreement were not disclosed.

09 March 2007

News

IBM reports new $700m Sparkassen Informatik contract

Sparkassen Informatik, a provider of IT services to German co-operative banks, has signed a new five year contract, worth $700 million, with IBM, for the supply of hardware, software and services.

09 February 2007

News

Efunds, IBM and Infomax to implement Thai national payments network

US payments systems vendor eFunds is teaming with IBM and Bangkok-based IT services firm Infomax to implement a new payments network for the National Interbank Transaction Management Exchange (ITMX) in Thailand.

12 January 2007