Glia

21 results about this entity

Period: 20 Jan 2021 - 14 Oct 2025

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Glia unveils next-gen voice AI

Glia, the leader in AI interactions for banking, today announced its next-generation Voice AI at the company’s annual industry event, Interact 2025.

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FIS and Glia team on AI-driven digital banking

FIS (NYSE: FIS), a global leader in financial technology, today announced a strategic partnership with Glia, a leader in AI-powered banking interactions, to deliver advanced AI-powered customer engagement capabilities across FIS' Digital One suite of retail and business banking products.

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Glia unveils conversation-trained AI virtual assistant

Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond to a customer request and uses the intelligence to automatically generate answers for their GVA—significantly advancing beyond industry-standard AI virtual assistants that rely solely on written documents.

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Frankenmuth Credit Union enlists Glia for member communications

Glia, the leader in customer interaction technology, today announced a partnership with $1.4 billion-asset Frankenmuth Credit Union (FCU) to unify member interactions across digital channels, voice and AI. By leveraging Glia’s ChannelLess® architecture, the credit union will enhance the member experience, drive efficiencies for agents and managers, and create revenue opportunities.

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Glia launches Unified Interactions Index Calculator

Glia, the leader in customer interaction technology, today announced the launch of its Unified Interactions Index Calculator, providing a seamless, guided digital process for financial services companies to benchmark themselves against over 500 peer companies.

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Glia brings unified interactions to NCR Voyix mobile banking app

Glia, a leader in customer interaction technology, has successfully integrated its unified interaction capabilities into the mobile version of NCR Voyix's Digital Banking platform.

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Glia releases 'Responsible AI' platform

Glia, the leader in customer interaction technology, today launched Glia Cortex, the first responsible AI platform built specifically for the financial services industry.

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Glia introduces voice banking virtual assistants

Glia, the leading provider of Digital Customer Service (DCS), today announced a voice banking solution for the Glia Interaction Platform.

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Listerhill Credit Union boosts mortgage sales with Glia

Listerhill Credit Union has streamlined online member support with Glia, the leading provider of Digital Customer Service (DCS), offering seamless on-screen experiences that are driving high member satisfaction rates.

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Glia launches virtual assistants

Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual and human guidance.

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Glia and Access Softek team on digital customer service

Glia, the leading provider of Digital Customer Service, today announced a strategic partnership with Access Softek, an omnichannel digital banking provider.

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Glia buys Finn AI

Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions.

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