HSBC

726 results about this entity

Period: 17 May 2007 - 27 Aug 2025

Customer experience

Jane Hanson, head of customer experience at HSBC, talks with Finextra about how the bank is involving their client base in improving the overall customer service and management.

The evolution of branch banking

Steve O'Neill, head of branch marketing at HSBC, talks with Finextra about how the branch still has a place in the future of retail banking.

The 360 degree view of the corporate customer

JP Morgan, HSBC and ING Group discuss corporate customer management.

HSBC sells US card business to Capital One

HSBC has agreed the sale of its US card and retail services business to Capital One for a premium of approximately $2.6 billion.

HSBC to cut 25,000 jobs

On the day it reported first half pre-tax profits of $11.5 billion, banking giant HSBC has outlined plans to axe around 25,000 jobs - nearly 10% of its workforce - by the end of 2013.

Lloyds banks on job cuts and IT to slash costs; HSBC swings the axe

Lloyds Banking Group is cutting another 15,000 jobs and pinning its hopes on better IT platforms as it bids to make savings of £1.5 billion a year by 2014.

Sepa migration, coporate services

HSBC & RBS talk to VocaLink about Sepa migration and coporate services.

Mobile banking re-activating dormant Internet accounts - Barclays

Barclays' foray into mobile banking is reaping rewards, as once dormant Internet accounts are re-actived by mobile enthusiasts.

Brits happy with online banking; mobile uptake slow, social media a no-no

Customer satisfaction with online banking in the UK is high, far outstripping other channels such as branches, ATMs, call centres and mobiles, according to a survey from ForeSee Results.

HSBC targets IT in cost cutting drive

Banking giant HSBC plans to streamline its IT operations as part of a major, £2.1 billion, cost cutting exercise.

EC launches antitrust probe into CDS market

The world's biggest investment banks are being investigated in two European Commission antitrust probes into the credit default swaps (CDS) market.

HSBC Insurance taps IBM for Solvency II compliance

HSBC's UK insurance business has selected IBM to help it develop and roll out a business analytics system ahead of upcoming European Solvency II legislation.