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Robin Setty

Partnerships Lead for banking solutions
ACI Worldwide (EMEA) Limited
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Followed by John Sims, Martha Boyle and 5 others you follow
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Robin's comments

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ECB chief says instant payments could break Visa/Mastercard duopoly

The talk is always of the benefits to the merchant in receiving instant payments at the point of sale. Until customers can be convinced that a good part of those benefits will be transferred to them (lower cost, more reward points etc...) why would they choose to stop using their convenient, tried and tested cards?  This is especially so, given the loss of protection rights they get through cards.

 

For international payments, these benefits should be more obvious. After all, generally there's a lot of cost in using a card abroad. Unfortunately, when the true cost includes an FX rate at an undetermined point in time, the cost is unlikely to be fully known.

11 Feb 2019 09:53 Read comment

Costa Coffee launches contactless reusable cups

As long as you pay before you fill.  I don't think coffee soaked terminals would be all that great!

20 Nov 2018 10:22 Read comment

Tandem app to alert users to rising bills

@Ketharaman, Often in the UK, the estimated annual consumption is split evenly across the year to avoid monthly variances.  And yes - whilst customers should be written to if the monthly fee is increasing, that often gets lost amongst the numerous promotional emails! An alert from the Bank would be much more visible.

30 Jul 2018 09:54 Read comment

Tandem app to alert users to rising bills

Hmmmmm.....This one actually sounds like a worthwhile innovation from a Challenger - a real value add in money management.

30 Jul 2018 09:25 Read comment

TSB And How the Industry Needs to Rethink Testing and Migrations

As long as each individual project needs fund its testing elements, you'll never achieve the long term holy grail of building a test infrastructure for the long term.

13 Jun 2018 10:28 Read comment

Deutsche Bank teams with airlines on new payments model

@Katharaman - Was that 'cash on delivery' of the ticket or 'cash on delivery' of the passenger? ;-)

08 May 2018 11:23 Read comment

Deutsche Bank teams with airlines on new payments model

Obviously huge benefits to the airlines.  However, the benefits to the travellers in terms of less complex payments....really?  Is plugging in your credit card details that complex?  Plus, as @Jan-Olaf Brunila has mentioned, credits cards give the traveller substantial protection.  I think the benefits to the traveller are a case of "lipstick + pig".....unless, of course, the savings that the airlines make result in lower cost travel.  We'll see.

08 May 2018 09:24 Read comment

Verifone to be acquired for $3.4 billion

150 companies?  I think it's more than that!

11 Apr 2018 09:59 Read comment

Sky takes a punt on real-time payments

" immediately pay out money to their debit cards"?  Surely you mean "immediately pay out money to their accounts"?

05 Jan 2018 09:38 Read comment

Brits flock to digital-only banks

And how many of those using digital-only banks have also completely terminated their relationships with high street banks?

11 Dec 2017 10:47 Read comment

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