Bank One invests $20 million to revamp Chicago branches and ATMs
01 July 2003 | 3690 views | 0
Bank One is to invest $20 million this year in renovating 208 branches and replacing 320 ATMs across it headquarter city Chicago.
The new deal brings the company's total announced investment to more than $100 million in Chicago over the next two years.
Earlier this year, Bank One began a two-year, $75 million initiative to add 30 new branches and 70 ATMs to its Chicago network. The branch renovations will update existing locations with comfort areas for waiting customers and toys and books for children.
Charles Scharf, CEO of retail, Bank One, says: "We're improving our facilities here to make them more appealing places for customers to do their banking."
Both the branch renovations and ATM replacements began in May and will continue through the end of the year.
The bank's local ATM effort is part of a broader three-year initiative to replace its total network of more than 4000 ATMs. Nationally, Bank One plans to invest more than $50 million to replace a third of its cash machines this year.
The new units feature easy-to-use touch full colour screens, voice prompts for the visually impaired and Web capability to allow for the easy addition of new functions.