This report into the UK's chip and PIN trial looks at how this card fraud-busting scheme worked in action in a three-month trial in Northampton for customers, retailers, banks, card companies and technology suppliers.
The UK's Chip and PIN programme will see magnetic stripes on credit and debit cards replaced with a smart chip, and by 2005 the majority of plastic card transactions will be verified by cardholders keying in a secret four-digit PIN (Personal Identification Number) rather than signing a receipt.
Published by the Association for Payment Clearing Services, the British Retail Consortium and the Chip and PIN Programme Management Organisation, the report declares the three-month long town trial a success. By the end of the trial over 200,000 chip and PIN credit and debit cards had been issued and around 1,000 outlets, including shops, restaurants, pubs, hotels and petrol stations had taken part.
Each area of the report looks at the experience of different groups of participants involved in the trial - customers, retailers bank, card companies and technology suppliers - and the lessons learnt for the national rollout.
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