Payments strategies 2015-2020-2030

The Impact of ChatGPT and Large Language Models on Payments

31 May 2023

Advancements in generative artificial intelligence, and in particular large language models (LLM) such as ChatGPT, have simultaneously caused mass excitement and concern about their impact on each and every industry. As an industry that has already dipped its toe into the field of AI, payments is a little-discussed yet key testing ground for the r...

Payments strategies 2015-2020-2030

Fraud increases among neo-banks - what’s going wrong - and how can banks mitigate risk?

09 Jan 2023

Rates of fraud have continued to soar in the latest 3-year period studied by the UK’s Financial Ombudsman Service (FOS), and neo-banks account for the bulk of increases. This has confused industry observers as one of the benefits of neo-banks is reportedly greater transparency and control over transactions. However, it now appears likely that thes...

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