28 August 2014


Jim Schlegel - ACI Worldwide

6 | posts 22,733 | views 3 | comments

EMV: What does it mean for Acquirers?

19 October 2011  |  4079 views  |  0

With Visa’s recently announced U.S. EMV initiative, massive infrastructure changes loom on the horizon for card acquirers. To ready themselves for this change, acquirers can think about breaking down the implementation into three buckets: device enhancements, enhancements to acquiring systems and customer service.

While daunting, the complexity of the EMV implementation can be somewhat tempered by installing the new hardware in two phases, starting more simply with EMV-capable devices that can be upgraded later down the line. Sometimes it is just a software upgrade that can bring the devices fully up to EMV when needed. In addition, EMV acceptance device configurations need to include key certificates.

In terms of system enhancements, acquirers need to update transaction processing systems to handle additional data processing elements and EMV scripts as well as update switch interfaces. Storage of Transaction Certificates – or EMV e-receipts that prove the transaction took place – need to be automated and have the ability to send changes in case of charge disputes. Lastly, acquirers need to think through how these infrastructure changes affect the customer service end of things: merchant training and support, consumer training and dispute management all need to be considered.

The clock is ticking as Visa has set an April 1, 2013 deadline for U.S. acquirer processors to support merchant acceptance of chip transactions. Are you ready?

TagsCardsRisk & regulation

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Latest posts from Jim

EMV: What does it mean for Acquirers?

19 October 2011  |  4079 views  |  0  |  Recommends 0 TagsCardsRisk & regulation

EMV: What does it mean for Issuers?

17 October 2011  |  3452 views  |  0  |  Recommends 0 TagsCardsPayments

EMV: Let the planning begin

30 September 2011  |  3652 views  |  0  |  Recommends 0 TagsCardsRisk & regulation

Why EMV?

20 September 2011  |  3100 views  |  1  |  Recommends 0 TagsCardsRisk & regulation

EMV: Paving the road to mobile NFC

13 September 2011  |  4751 views  |  2  |  Recommends 0 TagsCardsRisk & regulation

Jim Schlegel

job title

Sr. Product Manager

company name

ACI Worldwide

member since




Summary profile See full profile »

Jim's expertise

What Jim reads
Jim writes about
Jim's blog archive
2011 (6)

Who is commenting on Jim's posts