Minnesota-based TCF Bank has implemented S1 Corporation's Personal Banking software applications to deliver new features and personalised services to its Internet banking customers.
In May, the bank's 45,000+ customers were migrated to S1 Personal Banking on the vendor's J2EE-based Enterprise Platform. The bank will complete the transition for the remaining 260,000 online customer accounts by the end of July.
S1's Personal Banking solution provides Web banking customers with online enrollment, 24-hour access to account activity, funds transfer and bill payment. Customers can view deposit and loan accounts on one screen and also receive account balance alerts, account reminders and automatic transfer of funds services.
In addition, TCF Bank has also implemented S1's Customer Center package - a database-driven portal technology - to create a branded Web site where customers can perform a range of functions such as tracking stocks and searching the Web.
Tim Doyle, senior vice president and director of online banking, TCF, says since going live with S1 Personal Banking, the bank has been able to offer customers competitive new features.
"At the same time, we are significantly reducing online banking application lifecycle costs, including implementation, integration and ongoing support," he says.
The solutions are being hosted at S1's data centre in Atlanta.