Banorte and Toyota Services of Mexico have implemented Tibco's Business Process Management (BPM) platform to ease automation and legacy application integration in their auto-financing operations.
The contract news follows last week's announcement by Tibco that it had finally completed the union of its own integration middleware with the workflow automation software acquired when it bought UK BPM firm Staffware almost two years ago.
Banorte, the third-largest bank in Mexico, has initially applied the software to remove paper from its auto-finance operations, cutting the time it takes to process and approve loan applications to under 30 minutes.
Prudencio Frigolet, CIO, Banorte, comments: "Banorte's top priority is growing our business and serving customers, not our information technology infrastructure. Tibco's independent BPM platform offered Banorte the greatest amount of choice and flexibility to easily integrate with any particular part of our technology stack."
A similar project at Toyota Services in Mexico saw the car maker implement Tibco’s BPM platform to integrate existing software applications, automate the manual loan process, and improve business decision making through the use of a rules engine. In addition, the Tibco package has been applied to extend the loan process servicing and notifications directly to TSM’s 33 dealers throughout Mexico via a new portal, in an effort to reduce the cost and time associated with the credit retrieval and scoring process.
Ramon Luna, operations and IT director, Toyota Services of Mexico, says: "Handling the entire loan process through Tibco's BPM platform allows us to quickly turn around approvals without cutting any corners on the back-end credit analysis."