Westpac Boss Rethinks Branch Closures

There is an article in the newspaper quoting Peter Hanlon expressing the view that branch closures may have been a tactical error which reduced the quality of service and damaged the customer relation...

Whatever...

Identity Theft Myths Part 1of3

The National Foundation for Credit Counselors, which sponsors Protect Your Identity Week, has compiled a number of identity theft myths. To support their efforts, the Santa Fe Group Vendor Council Awa...

Identity Theft Myths Part 2of3

The National Foundation for Credit Counselors, which sponsors Protect Your Identity Week, has compiled a number of identity theft myths. To support their efforts, the Santa Fe Group Vendor Council Awa...

Call for opinion - US withholding tax

Last week saw the largest ever gathering of QIs, NQIs, Auditors, US Withholding Agents and solutions vendors since 2001 when the US withholding tax regulations - 1441 NRA came into force. 100 attende...

Innovation in Financial Services

Mark-to-data?

The American Securitization Forum’s (ASF) work to enable the tracking of individual US mortgages is just one example of the finance world’s renewed faith in fact. This in turn is paving the way fo

Data Management 101

Why Security Guards Stopped me in Capitol Hill

It was a sunny day in Washington DC, and I headed towards Capitol Hill to speak at the Cyber Security Ecosystem briefing organized by TechAmerica. I almost didn’t make it: the security guards caught ...

Online Banking

Politics in Finance

Now I don't normally raise my voice on political issues but when they interfere with markets it is difficult to keep one's peace. Perhaps there will be a strong backlash but I feel that no matter what...

Demonstration of CAP vulnerability on BBC One today

This evening (Monday 26th October 2009, at 19:30 UTC), BBC Inside Out will show Saar Drimer and I demonstrating how the use of smart card readers, being issued in the UK to authenticate online bankin...

Information Security

There's safety in contactless payments

Finextra recently sat down with Richard Allen, principal consultant at Consullt Hyperion. The firm recently set up a dedicated unit looking at card fraud and all the 'scary things' being perpetrated b...

Identity Theft Myths Part 3of3

The National Foundation for Credit Counselors, which sponsors Protect Your Identity Week, has compiled a number of identity theft myths. To support their efforts, the Santa Fe Group Vendor Council Awa...

Nudge - not enough

Started to read Nudge by Thaler & Sunstein. Easy and nice reading - essential thought provocation needed at the latest now. What we have is a long list of very serious global challenges - rangin...

The Secret of House MD to Solve Any Problem

ANYONE CAN SOLVE ANY PROBLEM WITH THE RIGHT METHOD. In this blog, I'm gonna reveal the secret that any good MD knows. You will be able to solve any problem efficiently and look smart about it :-)

Innovation in Financial Services