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As many of us prepare to board flights to Dubai for Sibos, I’m wondering what others are hoping to hear and learn this year. A few things in my mind: It’s SWIFT’s 40th birthday, hurrah! At the London ...
A recent study from WorldPay covering the payment trends and habits of UK Consumers (Optimising your OmniPayments) not only highlights the adverse perception of ‘very convenient’ payment methods amon...
How is Beacon different from in-store WiFi? Except that WiFi works on any smartphone compared to Bluetooth Low Energy (used in Beacon) which is only available on a few latest models?.. (Google enabled...
To usher payments into a new era, the US does not need "chips" (EMV). Here's why. Retail fraud level in the UK (EMV country) is 0.013%. Level of retail fraud related to "mag stripe +...
So amidst the now-customary fanfare, yesterday Apple launched the two latest versions of the iPhone 5 – the iPhone 5S and the iPhone 5C. It was eagerly awaited by technophiles around the world to see ...
They say there are three types of reality: (a) how we perceive a given object or situation, (b) how other people see it and (c) what that object and situation really is. Those three "realities&qu...
The motive behind the proposed changes to the Payment Services Directive is entirely sensible: payments innovation has leapt ahead of payments regulation and this is the Commission’s attempt to catch ...
Mobile shoppers are on the rise and mobile device owners are fast becoming a lucrative shopping demographic. So why are mobile players still sentencing their customers to unnecessary friction at the c...
Nobody knows the future of mobile payments. At a couple of recent conferences, we've noticed that straw polls of delegates revealed they were roughly split between those who thought that phone paymen...
So - not the most original title, but I did promise a follow-up to my recent blog post: "Big Data and Payments Drive Loyalty in Consumer Banking" In the 'consumer edition' of the blog I sug...
Companies across an array of industries, whether they be hospitality, retail or financial services, offer loyalty rewards to their consumers. When one thinks about loyalty schemes, the idea of retail ...
I was invited to participate in the "Mobile wallets" panel at the Europe's Customer Festival. I don't exactly know what we will be discussing as the truth is: there are no mobile wallets......