03 September 2015

Good for society at large

Bo Harald - ZEF and Real Time Economy Program

320Posts 1,058,045Views 174Comments

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Consumer ombudsmen - protecting costs - not consumers

05 February 2014  |  2267 views  |  0

In my previous post I recommended transparent charging for services - covering the costs as a minimum - to guide the consumers to act in their own interest.

Oddly enough this is not widely supported by consumer ombudsmen. They seem to do all they can to delay visible pricing and nudging customers into better and more economical services.

Do they not understand that the customer pays every cent of the costs - hidden or visible?

TagsMobile & onlineInnovation

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Latest posts from Bo

e-invoicing - natural part of payment services

18 August 2015  |  1849 views  |  0  |  Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

e-ID as a service

18 August 2015  |  1599 views  |  0  |  Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

Mobile first by now.

23 June 2015  |  1191 views  |  0  |  Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

Mr Same Guy - language collection..

03 June 2015  |  1110 views  |  0  |  Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

There are no corporate customers.. only Mr Same Guy

03 June 2015  |  777 views  |  0  |  Recommends 0

Bo's profile

job title Chairman/Founding member
location Esbo
member since 2008
Summary profile See full profile »

Bo's expertise

Who's commenting on Bo's posts