04 July 2015

Good for society at large

Bo Harald - ZEF and Real Time Economy Program

318Posts 1,048,641Views 173Comments

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Consumer ombudsmen - protecting costs - not consumers

05 February 2014  |  2222 views  |  0

In my previous post I recommended transparent charging for services - covering the costs as a minimum - to guide the consumers to act in their own interest.

Oddly enough this is not widely supported by consumer ombudsmen. They seem to do all they can to delay visible pricing and nudging customers into better and more economical services.

Do they not understand that the customer pays every cent of the costs - hidden or visible?

TagsMobile & onlineInnovation

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Latest posts from Bo

Mobile first by now.

23 June 2015  |  910 views  |  0  |  Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

Mr Same Guy - language collection..

03 June 2015  |  982 views  |  0  |  Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

There are no corporate customers.. only Mr Same Guy

03 June 2015  |  649 views  |  0  |  Recommends 0

The second pyramid - huge value

12 May 2015  |  1034 views  |  0  |  Recommends 0 TagsPaymentsInnovationGroupInnovation in Financial Services

We have to speed up the progression to full automation

08 May 2015  |  3495 views  |  0  |  Recommends 0 TagsMobile & onlinePaymentsGroupInnovation in Financial Services

Bo's profile

job title Chairman/Founding member
location Esbo
member since 2008
Summary profile See full profile »

Bo's expertise

Who's commenting on Bo's posts