Mark Adams, Head of Human Resources, HSBC, and Georgina Jarratt, Head of Transformation, HSBC, talk at the SAP Financial Services Forum about the role of people in digital transformation, the cultural challenges we can expect for the future and the skillsets
required to accompany new digital technology.
Not very informative. All they did was repeat the question. We all know that there are significant people and cultural challenges in digital transformation, and that employees will need to be equipped. Equipped in what ways?
© Finextra Research 2017